Wednesday, June 19th, 2013

Clickshare’s dynamic pricing idea emerges as focus of Internet commerce

Posted on: December 19th, 2010 by Bill Densmore No Comments

Starting in 1994,  the founders of Clickshare Service Corp. developed a prototype for “dynamic pricing” for information commerce on the web.  Now, 17 years later, the idea is emerging as a central tenant of ecommerce. 

What is “dynamic pricing”?  The ability to vary the price for a digital good in real time, depending upon the attributes of the user or the type of use the user intends.

TIME-BASED VALUE

Take a news story, for example.   Suppose a news organization breaks a big story — “hot news.”  For the first few minutes the story is out on the web, it may have great value. But soon, because you can’t copyright facts, other news organizations will pick up the raw facts and remix them into their own stories. So the ability of the first news organization that broke the story to charge for it drops quickly to zero. Later, the story goes into archives, and researchers looking for the origins of the story might be willing again to pay more for it.

USE-BASED VALUE

Take the same story. The initial use is mass-market. But what if the story is about a topic of ongoing significance to researchers, or a topic which affects the value of investments, or moves markets? The mixing of that story with other information might add to its value. So a niche user might find it of more value than the casual, mass-market user.

The public-radio program “On the Media” covers the topic in a Dec. 17 interview with Slate online magazine reporter Annie Lowery.  Is dynamic pricing legal? Lowery says yes.  She says online retailers might use your browsing history, your purchase history and even your browser type to figure out what to charge.

Here’s Clickshare’s patent application in this area. The Center for the Digital Globe, at the Donald W. Reynolds Journalism Institute at the Missouri School of Journalism, is undertaking research on web content pricing in an environment where a content clearing house emerges.

Norfolk, Va., daily adopts Clickshare technology to manage iPad subscriptions; Clickshare passes 3 million registered users

Posted on: December 13th, 2010 by Bill Densmore No Comments

AMHERST, Mass., Dec. 13, 2010 – Clickshare Service Corp., a provider of user registration, authentication, access control and e-commerce services, today announced that The Virginian-Pilot newspaper has selected Clickshare as the payments vendor for its iPad app. The Virginian-Pilot, the flagship newspaper of Landmark Media Enterprises, has already deployed the system, which enables payments to flow directly from consumers to the publisher, eliminating the current wait for Apple to enable content subscriptions through its iTunes store.

“The main reason that we’re doing this is to make The Pilot available to other mediums,” said Danielle Rodier, The Pilot’s circulation marketing manager. “It’s really important for us to diversify how we get information out to the public.”

The new iPad tablet app has several advantages over other payments and subscription management systems: By eliminating the wait for Apple to enable content subscriptions through its iTunes store, it also eliminates any fees Apple may charge in that service; and, it provides the publisher direct access to customer data.

Besides this new service, Clickshare has been providing its online subscription management solution to the Virginian-Pilot since March of 2008, controlling access to its digital edition (PilotOnline) under a “Freemium” approach which allows print subscribers free access to premium content while charging web-only customers. Expanding on that history, The Virginian-Pilot is one of the first daily newspapers to use Apple’s popular tablet computer/e-reader as a platform to deliver content.

In addition to Landmark Media Enterprises, Clickshare’s clients include The New York Times Company, Crain Communications, The McClatchy Company, A.H. Belo, Journal Register Company, Sun-Times Media, the Rutland Herald and a number of independently-owned newspapers along with other websites, magazines and government entities.

With the addition of the Virginian-Pilot, the combined circulation of Clickshare-serviced newspapers, magazines and trade publications has now passed the 2 million mark, including 1.3 million in daily newspaper circulation and 775,000 in trade publications. In all, Clickshare has surpassed the 3-million mark for registered accounts.

Mobilizing its service tools, and responding to the needs of its clients during the last 15 years, Clickshare has implemented and provided all of the various options being considered by daily newspapers currently exploring paid content solutions, including metered access, variable-term subscriptions, per-item or “daypass” pricing, and ecommerce payments for merchandise sales.

Ultimately, the company envisions sharing of news and other content within a network of affiliated Clickshare-enabled websites, providing free or reduced rate access to registered customers, while charging for access to non-customers.

Clickshare’s suite of paid content tools allows publishers to control access to content based on:

  • user type (including geographic location, device in use or the affiliations or known attributes of the user);
  • content type (including premium content, email services, commenting rights or viewing a preview rather than a full content item);
  • payment type (content can be sold by subscription or per click, charged per event, by hours, day, week, month or year); or
  • bundled packages (publishers can sell content in bundled packages which can include print, web, mobile or tablet services).

Clickshare has integrated with numerous content management solutions including Saxotech Online, Olive Software, Tecnavia, DTI, Handmark and Drupal.

In order to grow their businesses in the new Internet era, daily newspapers have been exploring paid various approaches to and requirements for content solutions, including metered access, variable-term subscriptions, per-item or “daypass” pricing, and ecommerce payments for merchandise sales. All these capabilities are included in the current Clickshare platform:

  • Metered access – allows access to specific number of pages with gradual messages leading to registration and payment requests. Clickshare allows publishers to establish all of the threshold variables and parameters.
  • Subscriptions for any type of term (weekly, monthly, quarterly, etc.)
  • IP-number-based access control — this is designed to allow global access in enterprise solutions such as master subscriptions for businesses or colleges.
  • Multi-seat subscriptions — this allows master and subsidiary accounts for enterprise or family solutions
  • Automatic renewal option for credit card payments
  • Daypass pricing, or other limited-duration access
  • Token pack — redeemable tokens for day or article access
  • Free trials — limited-duration free access for registered customers
  • Special pricing for different customer categories , such as print, geographic, etc.
  • Newspapers In Education (NIE) access
  • Voluntary payments or donations, or membership models
  • Event registration and e-commerce payments for merchandise sales

About Clickshare

Clickshare Service Corp., based in Amherst, Massachusetts, has been providing user registration, authentication, access control and e-commerce services to web and print publishers for more than 10 years, registering over 3.3 million accounts.  Clickshare was formed in 1997, raised $2.9 million in equity capital through 2001, and has operated on revenues since. Shareholders include the University of Massachusetts, venture investors, PeopleSoft founder David Duffield and former publishing executives of the Los Angeles Times, Chicago Sun-Times, Chicago Reader and Philadelphia Inquirer. More information on Clickshare may be found at:  www.clickshare.com.

What’s a ‘paywall’? In Providence, Belo is experimenting

Posted on: November 30th, 2010 by Bill Densmore No Comments

What’s a ‘paywall’? In Providence, R.I., Belo Corp., is experimenting. Today, the ProjJo.com website is all free. The team at the Providence Journal, who’s parent signed a contract earlier this year to work with Clickshare Service Corp.’s solutions, is limiting the length and depth of the free content, PaidContent.org writes. And in both Rhode Island and the flagship Dallas Morning News, Belo expects to have tablet applications.  ProJo Publisher Howard Sutton wrote in a staff memo quoted by another publication: “Projo.com will remain a free Web site that emphasizes most of the content that our online audiences value highly. Meanwhile, we will be more discriminating and deliberate in how we disseminate our premium newspaper content.”  READ MORE.

TABLETS: Virginian-Pilot uses Clickshare for recurring app payments

Posted on: November 30th, 2010 by Bill Densmore No Comments

The Norfolk Virginian-Pilot is using Clickshare Service Corp. to accept direct payments and subscriptions for its iPad tablet application.  With the Clickshare solution, payments are executed within the app (via a web interface) and do not go through the Apple Store, although the free app is downloaded from Apple.  The implementation is managed by Danielle Ridier, the news organization’s circulation marketing manager.  READ MORE.

Worcester Telegram site access/payment plan flexible (Editor’s Weblog-Aug. 24, 2010)

Posted on: November 30th, 2010 by Bill Densmore No Comments

The Worcester [Mass.-USA] Telegram & Gazette’s new metered paywall is flexible, reports Poynter’s Bill Mitchell in an interesting analysis of the paper’s strategy. It announced on August 15 that it was to start charging online, offering readers 10 free articles a month before asking them to pay ($14.95 for a month or $1 a day). (by Emma Heald)  READ FULL STORY

Clickshare awarded patent for four-party content transactions

Posted on: November 19th, 2010 by Bill Densmore No Comments

WILLIAMSTOWN, Mass.–(BUSINESS WIRE)–Clickshare Service Corp. was notified by the U.S. Patent & Trademark Office that it received a patent relating to its technology for creating a federated network of Internet web sites.

Clickshare has developed a unique system that networks web sites, allowing consumers to use existing accounts with trusted providers, to make secure, privacy-protected, purchases from any web site within the network. Consumers can make purchases from hundreds of vending websites without providing credit card-information to each site, using Clickshare’s Digital Calling Card (TM) technology. The consumer’s financial information resides with their trusted provider and the Clickshare Network settles payments among providers and vendors.

U.S. Patent No. 7,324,972 was awarded Jan. 29, 2008 for a “System for Management of Transactions on a Network: Four or More Parties.”

“Our technology gives consumers control over who sees personal information while simplifying the process of purchasing music, video, games and text across social and business networks,” said Rick Lerner, CEO.

The Clickshare System supports many models including traditional purchasing, B-to-B applications such as tracking and payment for advertising click-throughs, reliable exchange of consumer information, federated authentication and management of loyalty programs.

Clickshare has been providing services such as subscription management, “per-click” purchasing, event ticket sales and online print subscription capture for the newspaper and media industries for over 10 years. Its clients include Crain Communications Inc., the New York Times Co. (at Worcester, Mass.), The Sun Times Newspaper Group (Chicago Sun-Times and other papers), The McClatchy Co., Journal Register Co., as well as government agencies.

Clickshare Service Corp. is a privately-owned company based in Amherst, Mass. For more information, see http://www.clickshare.com.  (413) 253-7800.

Contacts
For Clickshare:
Edward Bride, 413-442-7718
Ed@edbride-pr.com

Permalink: http://www.businesswire.com/news/google/20071016005246/en/Clickshare-Receives-Notice-Allowance-U.S.-Patent-Technology.

Chicago Sun-Times launches integrated web-print subscription platform

Posted on: November 19th, 2010 by Bill Densmore No Comments

  The Chicago Sun-Times, one of the largest U.S. dailies, launched a paid electronic edition that allows print customers unrestricted access using the subscription-management platform of Clickshare Service Corp. Clickshare also handles the web capture and processing of print subscriptions.

Clickshare is a leading provider of online subscription-management, card-processing and web access-control, serving the newspaper industry and B2B publications for over 10 years.

“We chose Clickshare for our electronic edition because we wanted to give our print customers the added benefit of our E-edition while increasing our paid circulation,” said John Cary, senior director of online operations for the Sun-Times. “Clickshare provides the best content-control solution in terms of simplicity and stability as well as flexibility for the long term.”

“The Sun-Times Newspaper Group is pursuing a series of innovations in serving multi-platform users which will set an example for the newspaper industry,” said Richard Lerner, Clickshare’s president. “We’re committed to enabling that innovation at the Sun-Times and its sister newspapers.”  (July 31, 2007) # # # #

Contacts:
Clickshare
Greg Smith, 413-458-7000 ext 102
gsmith@clickshare.com

Cable-model analogy to Clickshare cited in PEJ annual report

Posted on: March 17th, 2010 by Bill Densmore No Comments

The online section of the Pew Project for Excellence in Journalism annual report on the U.S. news media, out March 16, 2010, included a reference to Clickshare. Scroll down to the “Micropayments” section:  

“Another discussed revenue stream has been the kind of subscriber access-fee that exists for cable. Cable news networks receive about half of their revenues from fees per subscriber charged to the cable service providers. These providers then pass that fee along to the consumer on their monthly cable bills. A similar model could potentially be implemented on the Internet, where fees are built into the internet access charge that users already pay. The idea remains hypothetical at this point, though, and there would be large hurdles to implementing it.  One hurdle is that content providers would have to band together to lobby the broadband internet providers (Comcast, Verizon, etc.) to get a cut of the revenue the ISP’s get from broadband fees. Another is a myriad of legal issues that would need to be addressed involving the control of information.  In 2008, Clickshare Service Corp. received a patent  on a system for managing information transactions on the web and the company, which has been serving newspaper and other clients for more than a decade, believes it can implement a service in which consumers have an account at one service (such as a news, cable or Internet service provider site, and can be periodically billed for access to information from a plethora of other affiliated content sites.

The next section, reporting on surveyed attitudes on paying for content, also includes a reference to “microaccounting.”

“There is evidence that some kind of flat fee — a networked microaccounting system rather than a pay-per-click system — might have better success in marketplace. We asked people if they had to pay for content from their favorite site, would they prefer a subscription that would allow them to access all the content from the site or a pay-as-you-go plan where they would pay only for the articles and features they wanted to see. A substantial majority of those with a favorite site (54%) opted for the subscription model while less than half as many (24%) picked the a-la-carte option. (Footnote No. 3, below)

“One technical and business challenge here is this: If people want to pay by subscription, but information is increasingly disaggregated across the web — then how could they do so without having to have multiple, confusing, subscription relationships?”

Footnote No. 3 reads:

“3. Those with annual incomes of $75,000 or more are only slightly more likely to favor a subscription plan, while the lowest-income respondents (those earning less than $30,000 annually) are more likely to prefer a pay-as-you-go-plan.”

About us: Clickshare’s more than a decade serving publishers

Posted on: May 29th, 2009 by wdensmore No Comments

Clickshare Service Corp., based in Amherst, Massachusetts, has been providing user registration, authentication, access control and e-commerce services for more than 10 years to web and print publishers, registering over 3.3 million accounts.

Among Clickshare’s customers  are:

  • The New York Times Company (at Worcester, Mass.)
  • A.H. Belo Corp. (at Providence, R.I.)
  • The McClatchy Company (at Lexington, Ky.)
  • Journal Register Company
  • Landmark Media Enterprises LLC (at Norfolk, Va.)
  • Sun-Times Media
  • Crain Communications Inc.

Clickshare was formed in 1997, raised $2.9 million in equity capital through 2001, and has operated on revenues since. Shareholders include the University of Massachusetts, venture investors, PeopleSoft founder David Duffield and former publishing executives of the Los Angeles Times, Chicago Sun-Times, Chicago Reader and Philadelphia Inquirer.