LOS ANGELES -- June 6, 2001 --
Virtual information products driven by consumer needs rather than
traditional physical form are making payment for Internet content
inevitable, according to Nell Fields, president of Clickshare Service Corp.
The new payment infrastructure is inevitable if the Internet is to thrive
in its role as the new medium for education, entertainment, and
information, Fields said in remarks prepared for the "Pay Per View" panel
at the Internet Content West conference here.
"The day of Internet free-for-all has passed," said Fields. "The challenge
now is to produce a fair payment model. While some publications and
services are easily sold on the Internet, people who want to purchase just
one song, read just one article, or view just one page of a detailed
research report are often daunted by complex pricing structures or the
absence of a good pay-per-view business model."
And, Fields adds, "They don't want everybody knowing what they're reading,
seeing, or buying."
Clickshare provides a mechanism for privacy-protected purchasing of digital
goods. Typical applications range from a la carte reading of newspaper
articles to delivery of weather information, sports results, gaming, or
other goods and services that can be delivered to any device, anywhere.
Fields says the challenge for publishers of all types is to stop
identifying markets in terms of existing product lines. Instead, they
should define markets in terms of customer needs.
"The untethered information consumer has a set of needs -- immediacy,
customization, localization, compactness -- which content providers
couldn't deliver on a few years ago with any feasible technology," says
Fields. "Now they can. This makes the concept of a fixed physical product
-- books, newspapers, CD-ROMs, periodicals - too limiting. Today, it's
about connecting customers to the information they need, when they need it
and in the form they need it. When you make that connection a beautiful
thing happens. It's called commerce."
The result of decoupling the consumer need from the physical product is a
need for new payment mechanisms, which can handle the creation of "virtual
products" which have no form or substance until the instant a consumer
demands them. And the parts of the products may come from many different
suppliers.
"Your Palm Pilot home page may have information resources gathered from
multiple suppliers - and it's created in real time," says Fields. "Each
needs to be paid their piece of the action. This creates the need for a
wholesale-retail, aggregation approach to content sales."
Fields was part of a panel at Internet Content West, June 5-6, at the
Century Plaza Hotel, Los Angeles. The conference brings together the online
content industry's established leaders, brightest innovators and venture
capitalists, including keynote speeches from the industry legends including
Ted Leonsis, VC AOL Inc, Nick Butterworth, CEO, MTVi and Larry Page,
Founder and CEO, Google.com.
About Clickshare
Clickshare Service Corp. provides an
Internet commerce platform for privacy-protected purchasing of text, music,
video, software, and other products and services. It allows a consumer to
have one account at a most-trusted website and buy from other websites
without having to pass around a credit-card number, register or give out
personal information.
Clickshare licenses its technology free to content- and user-owning
websites, much as credit cards work through banks and merchants, making
money by taking a small cut of each sale that it brokers. It points
consumers to "home bases" where they can establish their single
Clickshare-enabled buying account. One such example is Clickshare's own
"home base" service at http://www.home.clickshare.com/.
Contacts:
CONTACT:
Edward Bride, 413/442-7718
Bride@clickshare.com
or
Bill Densmore, 413/458-8001
Densmore@clickshare.com