By Bill Densmore
Clickshare Founder
Clickshare gives a consumer access to lots of websites, without
having to
pass around personal information, or register repeatedly. The
consumer can
buy quickly, easily and securely with charges ending up on one
account.
The system permits single registration, but also universal log-in,
or
sign-on, to multiple, independent websites which participate. It
protects
user privacy by avoiding the need for a massive central database.
The Clickshare backend basically does nothing except serve as a
proxy for
audience owners, forwarding and verifying the authentication of
their own
users, and logging the activity of those users at participating
websites. The logs, however, contain only a one-time alpha-numeric
which
only the user's home base can map to an identified user. So
Clickshare
knows the user is unique, but doesn't know who the user is.
This elegant architecture is what makes Clickshare the ideal
"federated
authentication" service. Clickshare reliably shares among websites
the
fact that a user is "authentic", but doesn't, itself, need to know
who
that user is.
The Clickshare Service was conceived in 1994 and prototyped in
1995 and
1996. In news releases on PR Newswire back then, we described its
unique
features in these words:
-- One-account, one-ID, single sign-on for
users to multiple websites.
-- No central data repository of private
consumer data.
-- Ability to log transaction details of
purchases across all Clickshare-enabled
websites.
In that era, we described Clickshare as a "micropayments" system,
not
recognizing that was a feature of the service but not the
fundamental
value proposition.
We conceived Clickshare originally as a solution to a problem
which we
foresaw newspaper publishers having -- how to hold onto users. We
designed the system to allow a user's "home-base" newspaper --
that was
the phrase we used -- to maintain and control the billing and
customization relationship with the user. And yet the home base
would have
the ability to help that user find and pay for information from
multiple
other sources.
We called this, as early as 1995, "distributed-user management"
(not a
good marketing term, since it's acronym is DUM, but descriptive).
Today we
refer to it as "distributed customer management." (DCM sounds
better).
The notion of keeping control of the user base out of the hands of
a
central "Big Brother" type authority was absolutely the bedrock of
our
idea and technology. It was natural for a publisher and journalist
to be
sensitive to this. In all the years since 1994, we have been
continually
amazed at the litany of dot-com's which tried to control the user
and so
ended up with no users because nobody would cooperate with them.
Amid all the wreckage of dot-gones, Clickshare stands and thrives
because we started with a very simple premise -- create a
marketplace for
the exchange and sharing of digital content among distributed,
independent
audience owners.
Related
links:
http://www.naa.org/TheDigitalEdge/DigArtPage.cfm?AID=3230
http://www.borrellassociates.com/research.htm
http://www.borrellassociates.com/people.htm
http://www.clickshare.com/news/