This edition of Clickshare-UPDATE reports on a Newspaper
Association of America-commissioned study made public July 14,
2002 by MORI Research of Minneapolis, Minn.
U.S. newspapers may be able to use the Internet to solve a big problem
facing the industry -- the a chronic shrinkage in the number of young,
relatively high-spending readers sought after by advertisers, a study
suggests.
Online newspaper site users are younger than both print readers and other
web users, says the study commissioned by the Newspaper Association of
America, and they are also considerably more likely to have purchased
online than the general web audience.
While half of online users in the survey purchased online in the past six
months, nearly 80 percent of online newspaper website users did, reported
the study by MORI Research of Minneapolis, Minn. The items most commonly
purchased were books, air and hotel reservations, clothing and music.
Online newspaper users tend to be younger, have higher incomes and are
better educated than other Internet users, says Rusty Coats, MORI.s
new-media director, who spoke July 14 at a newspaper-industry conference
in Denver. And compared to online audiences in general, online newspaper
readers spend more hours and dollars online.
Losing at night to Yahoo/AOL?
Papers are losing out to Yahoo! and AOL when it comes to satisfying most
users. demand for online entertainment information, the survey found. A
feature highly sought by the survey respondents was an online calendar of
scheduled entertainment events.
Unlike the web generally, newspaper web sites experience their strongest
traffic during the daylight hours, and fall off substantially in the
evening, the study found. As a result, Coats recommend that newspaper
websites change their look and focus based upon the time of day, to
emphasize entertainment information and .chat. services during the evening
hours.
Perhaps they believe online newspapers are a daytime habit with no place
in their relaxed, evening schedules,. Coats says in the study. .Changing
that perception could
gain online newspapers a large and lucrative audience of already-online
users.
What they read: Weather, news, sports
The MORI study found that after e-mail, national/world news, local news
and sports scores and information were the top three reasons people use
the Internet, and only half of general online users surveyed said they
ever seek out local news or entertainment information.
The newspaper site users show little interest in audio, video or other
.interactive. features such as forums or online discussions, the study
also found. Of all users survey, checking weather was the biggest reason
for going online, followed by information about schools and entertainment.
About 25 percent of the users of a typical online newspaper website come
from outside the newspapers' traditional readership area, the survey
found as high as 52 percent in one market. Such out-of-market readers are not
considered by some observers to be useful to a newspaper.s local
advertisers, and some websites have as a result begun considering charging
access fees to service those readers.
Demographic details
About one-fourth of online newspaper readers have household income of more
than $100,000 compared with 17 percent of general online users, the study
found. Online newspaper readers also tend to be more educated, the study
found. It said fifty-one percent are college graduates, compared with 42
percent of general users.
Forty-three percent of online readers said they were under age 35 (and 11
percent said they were under 18-25), the study found. The online
newspaper readers were also about 50 percent more likely than general
users to have been online for more than four years and are somewhat more
frequent online users, too.
MORI surveyed 2,000 online consumers by telephone nationally, and also
fielded online surveys from about 12,000 users at eight online newspaper
websites of varying sizes and locations.
Link to study cover sheet:
http://www.naa.org/feds/onlineresource/consumeronline.cfm
Link to order page:
http://www.naa.org/artpage.cfm?AID=4393&SID=1158
Link to study itself:
http://www.digitaledge.org/pdf/2002_Online_Consumer_Study.pdf
Link to slides taken from the study:
http://www.digitaledge.org/pdf/MORI_Consumer_Study_Slides.ppt