Please fill out this form so that we can provide a smooth installation experience. If you have any questions, please contact your Clickshare Sales Representative or Clickshare Client Support at support@clickshare.com or (413) 458-7000. A Customer Installation Specialist will be in touch with your Technical Contact shortly. 0. Contact Information General Information Company name: [required] Industry: Business Contact Name: [required] Title: [required] E-Mail: [required ] Phone: [required] Cell: Fax: Address: Technical Contact Name: [required] Title: [required] E-Mail: [required ] Phone: [required] Cell: Fax: Address: I. Application By when must software be installed: Application: Sell Content Register Users Already sell content/goods via web? Yes No Already register web visitors? Yes No Already register non-web visitors (e.g., print media subscribers)? Yes No Already bill/charge registered users? charge credit cards invoice direct payments (e.g., bank draft) other (e.g., via phone bill)  do not bill/charge users What software packages do you use for registering & billing users? Digital Content Types  Documents (e.g., pdf,html)  Images (e.g., jpeg,photoCD)  Audio (e.g., mp3,realaudio)  Software (e.g., plug-ins,Win9x exe)  Other Encrypted/Rights-protected Content? No Yes: Whose technology?  Desired: Looking for technology Dynamically create content? No Yes: How?  Content Delivery Platforms: Traditional Internet Wireless Public Kiosks Local Intranet Does content require user-installed software (e.g., plug-in or decoder)?   No Yes: Description:  Sell physical goods via web? Yes No What are your primary goals in using Clickshare? II. Pricing Models Preferred pricing models: per-click subscription group discounts volume discounts time-based cost other Describe: Expected avg. number of daily hits: Peak expected daily hits: Product retail price range: From  To  Currency  Preferred Currency: III. Customer Relationship This section deals with the relationship you would like to have with the customers that visit your site. Sites that Clickshare-enable users are assumed to be able to obtain any information they require from their registered users. Is it necessary to know your customer's identity? Yes No Must all visitors register, even if they are Clickshare-enabed elsewhere? Yes No Is it necessary to track a visitor's activities from one session to the next? No Yes Optional (e.g., necessary to participate in volume discounts, but not in general) Is personalization important? Yes No IV. Environment Operating System Platform  Unix Version  Linux Version  Windows2000  WindowsNT  Other Version Hardware Platform  Intel  Sun  Other  Who maintains the web server? In-house Internet Service Provider / Hosting Site Web server software  Apache  Microsoft IIS  Netscape  Application Server:   Other  Web site software  Custom-built in-house  Custom-built by contractor  Commercial package Description Do you use Java?  No  Java Servlets  Java Server Pages  Java Applets  Java Script  Java Applications  JDK 1.3  JDK 1.2  JDK 1.1 Other relevant web server installation issues (e.g., load balancing hardware or software)?